Terms & Conditions

Please read carefully the Terms & Conditions before you purchase anything from our LIFEENERGY web shop. By completing the order, we assumed you have understand and agreed to our Terms and Conditions stated below.

Shipping & Delivery

Shipping are always calculated PER order and before an order you should contact us for the calculation. The reason for this is that we cannot automatically knows pricing, market is constantly changing, we strive to find always a best solution among several companies etc

Payment

You can pay to our PayPal account, our international bank account or by using a credit card via our MyPOS solution.

Privacy, Security and Cookies

With every order we create an account for you (or you use already registered account from before). By doing that, we keep track of your orders, payment and returns and you also have all your details stored encrypted in our system. By visiting our site you have also accept the cookies we stored to provide you better experience. Cookies in our system are only used for tracking you as returning visitor to avoid popups and information. We are not selling any of your private data to anybody outside LIFEENERGY projects.

Returns & Replacements

If you are not satisfied with the products you have possibility to send them back to us on your cost within 14 days after receiving the product. Then within 14 days we shall return you full amount. Costs of the shipments and bank fees are not included in the returning amount.

Complaints

All your complaints need to be addressed to our email address or post address Novus Vita Distribution d.o.o., Jamine 14, 10090 Zagreb, Croatia. We will give our best for any issue which might arise in our collaboration with you and try to get you satisfied in all cases.
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